outliers: outset’s debut user conference — a one-day gathering for the people shaping what’s next in research.
part conference, part festival — built for conversation, curiosity, and community. filled with powerful keynotes, thoughtful sessions, and a headline performance.
venue
svn west, san francisco
a reimagined industrial landmark designed for full immersion in the heart of san francisco.
raw architecture meets immersive color, working together to shape the experience.
as the day unfolds, so does the space — moving from conversation to performance.
people you want to hear from. and a few you don’t see coming.
speakers
mike davidson
corporate vice president, design & user research · microsoft ai
behzod sirjani
founder · yet another studio
constantine papas
senior ux researcher · uber
naomi grewal
former research leader ·
meta, uber & pinterest
vanessa hensler
founder · outsight insights
ex-google, reddit & pinterest
jane leibrock
head of ux research · anthropic
chris monnier
principal ux researcher · microsoft ai
andrew mcgrath
lead strategic researcher · salesforce
franklyn graham
lead ux researcher · uber
celeste ridlen
user researcher · anthropic
mathias crawford
research director
visa
josh williams
phd · research leader · superhuman
zara logue
principal researcher · zillow
wendy wang
head of copilot uxr · microsoft ai
chuck kwong
principal ux researcher · microsoft ai
april underwood
co-founder and managing director · adverb ventures
teri felix
former head of strategic insights & cx · fidelity investments
helen bywater-smith
global head of cx advisory · ipsos
john abraham
ceo · jaxc
chiara miele
senior product researcher · fin
tarah srethwatanakul
ux researcher · cohere
mark schwartz
director, consumer insights · choice hotels international
abigail sweeney
principal mixed methods researcher · expedia group
lee robinson
associate director, insights and customer strategy · ro
adam browning
head of strategy & innovation (media/tech) · ipsos
zach schendel
sr. director, head of research · google deepmind
nicholas stevens
head of product, agentic commerce · stripe
coming soon
the conversation
hear from exceptional industry leaders about what customer understandinG
and insight looks like today and where its going.
the conversation
hear from exceptional industry leaders about what customer understandinG and insight looks like
today and where its going.
headliner
performing live at outliers
sponsors
backing the outliers.
be ready. this isn’t something you just attend. it’s something you feel.
FAQs
This page will be updated regularly with the latest details.
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outliers is a one-day gathering for the people shaping what’s next in research, technology, and culture.
part conference, part festival — built for curiosity, conversation, and unexpected connections. -
the event takes place at svn west in san francisco on thursday, september 24. the full schedule will be shared soon.
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this is for researchers, insights professionals, and anyone who cares about understanding customers and each other more. expect a mix of talks, conversations, and moments that don’t feel like a typical conference.
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we’ll be releasing speakers, sessions, and details in waves — stay tuned.
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click the rsvp button at the top of the page to register.
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come as you are.
comfortable, expressive, and ready to spend the day moving, thinking, and connecting.